If you are a first time customer, please, sign up to our newsletter here:
https://www.esinakan.com/pages/signup-page
You'll receive your time restricted bespoke 10% discount code to the email you register with us.
We offer Free Shipment to all UK and international customers. If your order is urgent, please, make a note at check-out.
For UK deliveries we work with Royal Mail or DPD. For international shipments, we work with DHL Express. During peak times such as the last one week before Christmas, we offer FREE DHL Express shipping for all UK and international orders.
Please email us at info@esinakan.com or by phone at +44 (0) 20 3608 2648 so that we can liaise with the courier and ask for further information. Please track your shipment and remain aware of the estimated delivery date.
If you are not perfectly satisfied you may return items within 28 days. Please note, that returns must be requested within 14 days of receiving your order. You will then have a further 14 days to return unsuitable items.
To generate your free returns label available to UK and US customers, please visit the link below and follow the instructions:
https://esin-akan-2.happyreturns.com/
Customers outside of UK and US shall pay for their own return fees. If you have any trouble, please email info@esinakan.com with your order number and return reason. We'll send the return label by email.
All returns should be sent back in their unused condition with the original packaging provided. Gift cards are not returnable. We offer exchange or store credit only on sale items and items purchased with a promotion code.
For all further details please read our Terms & Conditions.
